Lifetime Service Commitment.
For as long as you own your Product, in the unlikely event of a need for
service, we are always just a phone call away, and we will try to resolve
your problem as quickly as possible. Please call (800) 733-1818.
We also have are own Service and Installation Center that can answer most
of your concerns.
FASTEST SHIPPING/SERVICE - ANYWHERE
IN THE USA! We are Authorized Dealers of over 150 Different Electric
Home Care Manufacturers, Shipping Depot's and Service Centers serving all
50 States in the USA. Most of our Merchandise ships out the VERY NEXT
Your Comfort is Everything! We are Medically
Accredited with the
Commission and it is our
Responsibility to first assess and understand your health, physical, comfort,
safety and environmental FACTORS that will assure your 100% Satisfaction;
which is our First and Foremost Goal.
20-YEAR LIMITED WARRANTY ON
ADTheJUSTABLE BED FRAME, MOTORS, FOUNDATION, HAND CONTROL, CASTERS, &
FULL 1 YEAR WARRANTY PARTS, LABOR & TRANSPORTATION
Your adjustable base is warranted against defects in materials or workmanship
for a period of one year from the date of purchase to the original
Purchaser. During the first year, we will repair or replace, at no
cost to the original Purchaser any defective part. This includes an
authorized labor and transportation costs incurred with the repair or replacement
of any part found to be defective.
2 YEAR MOTOR WARRANTY, PARTS, LABOR & TRANSPORTATION
Your adjustable base has a two year, full replacement warranty on parts,
labor and transportation o the motors should your motors fail during the
first two years of this warranty from the original purchase sale.
TWICE AS GOOD: THE ELECTRIC-PEDIC WARRANTY ON PARTS IS OVER
TWICE AS GOOD AS THE LEGGETT & PLATT WARRANTY/REVERIE WARRANTY.
ELECTRIC-PEDIC GIVES YOU A 5 YEAR WARRANTY ON PARTS - NON-PRO-RATED.
THE PRO-RATION PART STARTS THE FIRST MONTH OF THE 6TH YEAR. THE OTHER
WARRANTY'S ARE NONO-PRO-RATED FOR TWO YEARS; AND THEN THE PRO-RATION STARTS
THE FIRST MONTH OF THE FIRST YEAR.
5 YEAR NON-PRO-RATED WARRANTY-PARTS
During year 2 through 5, from the original purchase date. We will replace
any part on the adjustable base found to be defective to the original
Purchaser. Liability is limited to the replacements of the defective
part(s) ONLY with the Purchaser responsible for all service, installation,
and transportation cost of said part(s).
20 YEAR LIMITED PRO-RATED WARRANTY PARTS
During year 6 through 20 from the original purchase date. We will replace,
within the terms and conditions set forth this paragraph, our adjustable
base part(s) found to be defective. Purchase shall pay 1/180 of the
current replacement cost of the defective part multiplied by the number of
months after the fifth year, from the original purchase date. This
warranty applies only to the replacement part(s); Purchaser may be subject
to charges for said parts to include, but not limited to, freight charges.
Liability shall be limited to the replacement of the defective part(s) ONLY
with the Purchaser responsible for all service, installation and freight
cost for said part(s).
20 YEAR LIMITED WARRANTY ON MATTRESS
During the first two years after delivery to the original
owner ELECTRIC-PEDIC® will at its option and without charge
for labor and material, repair or replace the mattress having a defect in
material or workmanship. After the first two years and through the
twentieth year, repair or replacement will be made at a charge of one twentieth
of the manufacturer's current retail selling price times the total number
of years owned. In all cases, the transportation costs to and from the factory
will be borne by the owner. If identical materials are not available
at the time of repair or replacement, ELECTRIC-PEDIC® reserves the right
to substitute materials of equal quality. This warranty does not cover
claims resulting from misuse, abuse, overuse, accident or normal wear and
tear. Unsanitary conditions or stains will void this warranty.
In home service is not covered by this warranty. This warranty is valid
if and only if the ELECTRIC-PEDIC® mattress is purchased simultaneously
with an ELECTRIC-PEDIC® WH1 or WH2 base.
This warranty gives you specific legal rights, and you may have other rights
that can vary from state to state. Proof of original purchase is required
to process a warranty claim.
FACTORY DIRECT - SERVING ALL AREAS - (800) 727-1954